Usually the courier delivery person will call you before arriving at your address to ensure you are available to take the delivery. Hence please ensure that the phone number provided while registering on our website and while placing the order is accurate and that you are available to pick calls. It is also important that your address is accurate and proper landmarks are given so we can ensure that the delivery happens on time. The courier person however will make only one attempt to deliver the package to you, post that it will be returned back to Alapatt Super Shoppe. Additional courier charges arising due to this will need to be borne by the customer.